Shipping policy
Thank you for shopping with [Your Store Name]! We want to get your new bags and beautiful jewelry to you as quickly and safely as possible. Please review our shipping policies below.
1. Order Processing Time All orders are processed within [1 to 3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note: High volume periods or sales may cause slight delays in processing.
2. Domestic Shipping Rates and Estimates We offer flat-rate shipping for all domestic orders. Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: [$X.XX] (estimated delivery in [X to X] business days)
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Expedited Shipping: [$X.XX] (estimated delivery in [X to X] business days)
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Free Shipping: We offer free standard shipping on all orders over [$XX.XX]!
3. International Shipping We currently offer international shipping to the following countries: [List countries, e.g., Canada, UK, Australia, or state "Worldwide"]. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Store Name] is not responsible for these charges if they are applied and are your responsibility as the customer.
4. How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at [Your Support Email Address] with your name and order number, and we will look into it for you.
5. Shipping to P.O. boxes Note: Choose one of the following based on your courier: [Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.] OR [We ship to P.O. boxes via standard postal services only.]
6. Lost, Stolen, or Damaged Packages In the event that your order arrives damaged in any way, please email us as soon as possible at [Your Support Email Address] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We are not responsible for packages that are lost or stolen after they have been marked as "Delivered" by the courier.